- Samsung Galaxy S23 users have experienced unresponsive touchscreens following the One UI 6.1 update.
- The issue has been attributed to compatibility problems with the Google Discover feature.
- Samsung has provided a temporary fix involving updating and deleting data of the Google app.
Recently, Samsung Galaxy S23 users encountered a frustrating problem with their phones’ touchscreens after updating to One UI 6.1.
Samsung has acknowledged the issue and provided a temporary solution.
After installing One UI 6.1, some users found their touchscreen completely unresponsive. Samsung has identified the cause as compatibility issues with certain features of Google apps, particularly Google Discover.
This feature, which provides personalized content through Google Search, isn’t fully compatible with Samsung’s latest software update.
Temporary Fix For One UI 6.1 Update
Samsung has offered a temporary solution to address the touchscreen problem.
Users can follow these steps:
- Update the Google app to the latest version from the Google Play Store.
- Delete the data associated with the Google app by accessing Settings > Applications > Google > Storage, and then selecting the option to delete data.
By following these steps, users can potentially resolve the touchscreen issues they are experiencing.
Advice to Users
While this temporary fix may solve the problem for now, Samsung advises against using Google Discover until a more permanent solution is rolled out.
Continuing to use Google Discover could potentially trigger the touchscreen issue again as it collects more data.
Although Samsung has provided a temporary fix for the touchscreen issues on the Galaxy S23, users are encouraged to exercise caution when using Google Discover until a permanent solution is implemented.
