- Letterboxd suffered a global outage, affecting both app and website.
- Users flooded Reddit to share frustration and film logs.
- The issue may have been linked to Cloudflare’s technical problems.
- Service was restored later that evening after several hours offline.
Movie fans around the world woke up to frustration when Letterboxd, the beloved film-tracking app and website, suddenly went offline.
The outage began around 7:20 a.m. Eastern Time, catching users off guard as both the app and website stopped responding. Reports of login failures, frozen pages, and endless loading screens quickly filled social media.
For many, Letterboxd is more than a fun app. It’s a digital movie diary, a space to rate films, create lists, and share opinions. So when it vanished without warning, panic spread fast. Fans who rely on it daily for logging films or checking watchlists were left stranded.
The Film Community Reacts Online
Within hours, Letterboxd fans found a new home—on Reddit. Threads appeared with thousands of users sharing what film they had been trying to log before the app crashed.
Answers ranged from Parasite to Dead Poets Society to Lesbian Vampire Killers. Others admitted they couldn’t remember what was on their watchlist without Letterboxd to remind them.
While some joked about the “post-Halloween horror” of losing access, others expressed how dependent they had become on the platform. One user wrote that the outage “feels like losing a second brain.” For cinephiles, that sentiment rang true.
Letterboxd Responds and Confirms Outage
After hours of silence, Letterboxd finally acknowledged the problem. In a social media post, the team said it was aware of “a current outage on the site and app” and was “working to restore order as quickly as possible.” That message was enough to calm fans—at least for a while.
By that point, however, the outage had already lasted for several hours. Downtime trackers showed hundreds of reports across North America and Europe, with most users unable to access the website or mobile app. Screens filled with either spinning logos or a “web server is down” message, suggesting a server or network failure behind the scenes.
Cloudflare May Have Been the Culprit
Tech watchers pointed to possible issues with Cloudflare, the company that helps manage website traffic and security for Letterboxd and many other platforms. Around the same time, Cloudflare reported a brief problem that caused “rate limiting” for some customers.
The timing of both issues lined up closely, leading many to suspect that Letterboxd was one of the affected services.
Cloudflare later stated that it had implemented a fix and was “monitoring the results.” Soon after, Letterboxd began showing signs of life again, though not for everyone at once. By late evening, most users reported that their accounts were finally loading again.
Timing Couldn’t Have Been Worse
The outage came at an awkward time for Letterboxd. The platform is currently running its annual sale offering discounts on Pro and Patron subscriptions.
The sale, which began on November 4, is one of the biggest events of the year for the company. Many users feared they would miss out on the promotion while the site was unavailable.
The incident also occurred during peak season for movie fans, as people prepare end-of-year lists and holiday watch plans. For a platform that thrives on community interaction and film discussion, going dark for several hours felt like an eternity.
Fans Keep the Humor Alive
Despite the disruption, Letterboxd’s community did what it does best: turned the problem into a creative moment. Some shared screenshots of their watchlists to “preserve history,” while others playfully asked for film recommendations to fill the void. Memes comparing the outage to dramatic movie scenes flooded social feeds.
One clever placeholder image on the website even showed a still from Raging Bull, replacing the usual error message. It was an oddly fitting choice for the occasion—a tribute to endurance and the chaos of waiting.
The Lights Come Back On
By around 11:30 p.m. GMT, reports of access problems began to drop sharply. Many users confirmed that the website was back online and running smoothly again. The long wait was finally over, and movie fans wasted no time catching up on their logs and reviews.
For millions of film lovers, it was a reminder of just how integral Letterboxd has become to modern movie culture. A few hours without it was enough to make the world’s film buffs realize just how much they rely on their favorite movie app.
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